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Page history last edited by PBworks 17 years, 8 months ago

Mr. Connors has been fussing with a junker machine at home. Here is some info on that machine


Error caused by QuickTime Player: contact Apple Computer, Inc. for help


Thank you for submitting an error report.


Problem description


The error was likely caused by QuickTime Player. This software was created by Apple Computer, Inc..




Microsoft has researched this problem with Apple Computer, Inc., and they do not currently have a specific solution for the problem that you reported. For help on QuickTime Player, visit the following Apple Computer, Inc. support site.


GoApple Computer, Inc.



Upgrade for iTunes recommended


Thank you for submitting an error report.


Problem description


An error occurred in your iTunes. iTunes was created by Apple Computer.




A solution is not available for the specific problem you reported; however, Apple Computer has informed Microsoft that a new version of iTunes is available. The new version may not fix the error you reported, but Apple Computer recommends that you install it. To learn more about the update, click the link below.


GoApple Computer


Additional information


* If you are not familiar with iTunes and you are questioning how the program got on your computer, it is possible that the program was installed with another program. If you are wondering why iTunes is running, many programs configure themselves to start automatically every time you turn on your computer.

* Microsoft did not create, nor does it provide technical support for iTunes.

* If you have trouble installing the upgrade or the problem you reported persists, please contact Apple Computer and alert them of the problem.



Error caused by a device driver


Thank you for sending an error report to Microsoft.


Error report summary


Error type : Windows stop error (A message appears on a blue screen with error code information)

Solution available? : No (see Next steps)

What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart

Cause : Unknown device driver

Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible


Information about this error


You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.


Next steps


We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.

Article ID : 10

Last Review : December 21, 2005

Revision : 2.0


Additional Technical Information


* How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)


Hardware failure: replace failed component


Thank you for submitting an error report.


Problem description


The error was caused by an unrecoverable hardware error which forced the operating system to stop functioning.


Although we know the problem is caused by a hardware component, unfortunately the error report does not contain enough information to tell us the specific component. More than likely the problem is being caused by problems with one or more of the following computer components:


* Random Access Memory (RAM)

* System board

* Central Processing Unit (CPU)

* Power supply




If you have received this error more than once, it could indicate a serious problem with your computer. We recommend that you do the following:


1. Back up your files to avoid data loss in case of a complete hardware failure.

2. Contact the original manufacturer of your computer or your local computer repair shop. Either will have advanced hardware diagnostics to determine the specific component which is failing.


Operating System

Operating System Properties

OS Name Microsoft Windows XP Professional

OS Code Name Whistler

OS Language English (United States)

OS Kernel Type Uniprocessor Free

OS Version 5.1.2600 (WinXP Retail)

OS Service Pack Service Pack 1

OS Installation Date 9/24/2006


License Information

Registered Owner c

Registered Organization c

Licensed Processors 2

Product ID 55274-641-2260632-23062


Current Session

Computer Name C-QU52F5MUNS4HC

User Name Administrator

Logon Domain C-QU52F5MUNS4HC

UpTime 295081 sec (3 days, 9 hours, 58 min, 1 sec)

Components Version

Common Controls 6.00

Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)

Outlook Express 6.00.2800.1106 (xpsp1.020828-1920)

Windows Media Player

Internet Information Services None

Novell Client None

DirectX (DirectX 8.1)

OpenGL 5.1.2600.1106 (xpsp1.020828-1920)


Database Drivers

MDAC 2.71.9030.0 built by: Lab06_N(dagbuild)

ODBC 3.520.9030.0

MySQL Connector/ODBC None

Oracle Client None

PsqlODBC None

Sybase ASE ODBC None

Borland Database Engine None

Operating System Features

Debug Version No

DBCS Version No

Domain Controller No

Security Present No

Network Present Yes

Remote Session No

Safe Mode No

Slow Processor No

Terminal Services No

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